Remove Accessibility Remove Knowledge Management Remove Phone
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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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Building a Tech-Driven Legal Aid Network for the 21st Century

Saleforce Nonprofit

However, access to justice for people with low and moderate incomes has been a long-standing issue facing vulnerable communities. We were a small staff (I was the first staff attorney hired) and provided a few thousand consultations over the phone in that first year.

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Christian Kreutz, Web 2.0 for Development Blogger, is in Cambodia, Laos, and Vietnam Now. Cambodian Education System Changes To OpenSource Software!

Beth's Blog: How Nonprofits Can Use Social Media

He is also interested in approaches network learning and highlights knowledge management for development. (He Christian also sent me some links that answer an earlier question I've had, " How Can We Use Cell Phones to Bring Web 2.0 to places without high speed Internet access like Cambodia ?"

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NTEN Community Update: CoP Transition

NTEN

CoP's offer groups within the nonprofit technology sector an online space to connect, as well as the opportunity to hold monthly webinars or discussion phone calls. Designed with peer knowledge sharing in mind, CoP's aim to provide an established point of reference along with a network of support and resources.

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SharePoint Server 2010 Learning Resources

Tech Soup

SharePoint is an impressive, powerful application, but its wealth of features makes it difficult to understand if you haven't had access to any of the previous versions. Expert SharePoint Consulting from mindSHIFT. When you request the mindSHIFT donation through TechSoup, you'll get four hours of consulting services.

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Zoom fatigue no more: Rewatch raises $20M to index, transcribe and store enterprise video content

TechCrunch

You can turn off the automatic imports, or further customize how meetings are filed or accessibility. Similarly, we’re starting to see an interesting wave of companies emerge that are looking for better ways to manage and tap into all that video content that we now have swimming around us. .

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2011 NTC Preview: Let's Talk About Tech, Baby

NTEN

Technology is the unintuitive phone system, the frustrating donor management system, the computer that blue screens every time it has more than three windows open. Let's Talk about Tech, Baby As simple as it may seem, making the commitment to talk about technology in your organization is a good start.

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