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How nonprofits can benefit from knowledge management

Socialbrite

Can your team take advantage of the new breed of knowledge management tools? The knowledge and experience its people bring will determine its institutional knowledge and dictate the direction in which it needs to head. This knowledge is ever-changing and needs to be both accessible and adaptable.

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This open source tool used by Google, Meta and MIT is helping rethink knowledge management

TechCrunch

What’s more, Qin says the project has put a priority on privacy, and the company doesn’t have access to any notes on the system, which are all stored locally. The company only launched the tool in open source in October, but reports that large organizations like Google, Meta and MIT have been using Logseq.

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Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support

TechCrunch

Dixa , the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings. “We long ago acknowledged that they have the best knowledge product in the market.

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AI Initiatives in Associations Recap: A Fusion of Innovation and Actionable Insights for Association Professionals

.orgSource

Transforming Data into Knowledge: The AFS Journey: Mike Lakas VP of IT and Operations, American Foundry Society) delivered a compelling presentation on AFS’s journey to revolutionize knowledge management within their organization.

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2011 Nonprofit Day

Amy Sample Ward

Description : Technology, access to information (and misinformation) and the changing scale of communications have definitely played a role in igniting social change and affected the way we build movements. Noah Flower , Director of Knowledge Management, Monitor Institute. Date : September 19, 2011. Location : San Francisco, CA.

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Great reads from around the web on June 12th

Amy Sample Ward

." Knowledge Wiki Workshop - I really wish I could go to this event and hope there are some tweets, blogs, or videos we can follow online to get a peak into the conversations. "The "The wiki: a good tool for organisational knowledge management?"

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What We Talk About When We Talk About Organizational Learning

Beth's Blog: How Nonprofits Can Use Social Media

Fifteen of us met for 90 minutes to share, commiserate, trade ideas and think about our work at the intersection of evaluation, knowledge management and organizational learning. How to create systems for accessing knowledge resources that foundation staff will use. How to set aside time for reflection and learning.