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Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

Monday, August 30, 2010 Top Five Factors That Drive Employee Loyalty A 2010 survey by the Society for Human Resource Management shows that job security is what matters most to employees. Employee pay often is not the most important driver for employee retention. And, having that job security helps to keep employees loyal.

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Do You Really Need To Read Leadership Books?

Eric Jacobsen Blog

Wednesday, August 11, 2010 Do You Really Need To Read Leadership Books? August 12, 2010 11:37 AM Eric Jacobson said. August 12, 2010 8:08 PM Tiim Krupa said. The answer is yes. And, fortunately, there are lots out there to select from. Fernado, Glad you liked the post. You certainly may post the list on your Bulletin Board.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. Posted by Eric Jacobson at 8:59 PM Labels: Customer Service , General Management Skills , Leadership Skills , Training 1 comments: Dalon said. plain and simple.

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What To Think About For Next Year

Eric Jacobsen Blog

Sunday, October 17, 2010 What To Think About For Next Year Hopefully, 2011 will be better for most businesses. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

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How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process. One of her favorite books is The 7 Hidden Reasons Employees Leave , written by Leigh Branham of the company Keeping The People, Inc.,

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Is Your Crisis Management Program In Place?

Eric Jacobsen Blog

Thursday, September 9, 2010 Is Your Crisis Management Program In Place? As we near the last quarter of 2010, its wise to think about how we can make our businesses stronger in 2011. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Use New-Hire Employee Badges

Eric Jacobsen Blog

Sunday, August 29, 2010 Use New-Hire Employee Badges If you lead an organization that uses employee ID badges, considering using a different color or a special designation on the badges for newly hired employees for at least their first 30 days and ideally up to 60 days. Honor The Legacy Of Dr. Martin Luther King, Jr.

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