VisionLink

FEBRUARY 11, 2010

From our colleagues at the United Way of America, an update on 2009 Call Volume: 2-1-1 call centers across the country have completed their annual survey of call traffic. In 2009, these calls totaled more than 16 million calls across America. This is an increase of 13% in call volume over 2008.

Puerto Rico 100

Puerto Rico District of Columbia United States Colorado 100

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 14, 2009

Orchestras and Social Media Survey View more documents from Marc van Bree. While there have been different surveys on nonprofit adoption, for example, these two recent studies I profiled last month, I wish there was a benchmarking study. Marc Van Bree responded that he had some answers from a survey he was doing with orchestras.

Social Media 92

Social Media Survey Media Social 92

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 12, 2009

Social Impact Nonprofit Social Media Survey View more presentations from Weber Shandwick Social Impact. Here's the topline results: There is extensive experimentation with social media in the nonprofit sector, but only half (51%) surveyed are active users. Measure social media with key metrics for visibility, engagement and advocacy .

Social Media 95

Social Media Survey Adopt Media 95

NetWits

MAY 15, 2012

Download the complete 2011 Online Fundraising Report to learn more about the 13% YoY growth, double-digit growth since 2009 and the top reasons your nonprofit should invest in its online fundraising program. Download the report now! . Online donors contributed significant amounts, too. 2011 Online Giving Report.

Online 230

Online Fundraising Nonprofit Retention 230

Nonprofit Tech for Good

MARCH 24, 2010

“A survey of 200 charity and foundation professionals revealed that nonprofits are finding it difficult to determine how valuable social media tools are for their organizations. Seventy-nine percent said they hadn’t found ways to do so.” – Chronicle of Philanthropy, November 12, 2009. Online Donations.

Social Media 239

Social Media Metrics Track Media 239

Robert Weiner

FEBRUARY 1, 2011

Idealware is updating its 2009 report on low-cost donor databases. The survey deadline is Feb. 4, 2011, so don't delay.

Donor 122

Donor Report Product Database 122

Zen and the Art of Nonprofit Technology

JANUARY 4, 2008

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Free and open source tool #2: Limesurvey January 4, 2008 I am in the process of writing a survey for NOSI, which you will hear all about next week. Worth a look if your organization does surveys. {

Open Source 100

Open Source Tools Open Free 100

NTEN

JANUARY 3, 2012

Unique about that report was that we also asked survey participants to grade their data ecosystems , which is what we call that network of tools organizations use to carry out their work. We re-visted this topic this summer for the 2011 Nonprofit Data Ecosystems survey, and are happy to release the report today (free for NTEN members). >

Survey 72

Survey Data Report Nonprofit 72

Tech Soup

SEPTEMBER 11, 2009

Those of you who fundraise for educational institutions or are interested in how they're raising money online should check out the results of the Council for the Advancement and Support of Education's 2009 survey on online giving (PDF). Some highlights: read more.

Survey 43

Survey Results Online Giving 43

Zen and the Art of Nonprofit Technology

DECEMBER 12, 2007

December 12, 2007 I had a good look at NTEN’s CRM Satisfaction Survey (yippee for data!), and although the sample sizes were small, and not representative of the nonprofit sector as a whole, the people surveyed seemed to like the open source tools available. That’s pretty impressive.

Open Source 100

Open Source Open People Survey 100

NetWits

JANUARY 2, 2009

Don’t send a survey asking how frequently a supporter would like to hear from you unless you are prepared to adjust your communication schedule accordingly. Nicholai gives some great tips in his post about how to listen to your audience and the various areas you can capture their critical feedback.

Marketing 105

Marketing Demographics Audience email 105

Zen and the Art of Nonprofit Technology

DECEMBER 2, 2008

As a 10,000 footer, NTEN’s new Donor Management System Survey is of keen interest. Many of the CRMs also show up here, although there are quite a number of packages that did not show up in the earlier survey. By far the most popular DMS of the ones surveyed was … you guessed … Blackbaud’s Raiser’s Edge.

Database 113

Database Donor Open Source Kintera 113

Zen and the Art of Nonprofit Technology

MAY 29, 2008

May 29, 2008 NTEN just released their CMS satisfaction survey. Wordpress (which was not originally in the survey, they parsed this data out from the “other&# category) was at 2%. Anyway, the survey report, and survey data are worth looking at if you are shopping for a CMS. { Ok sorry for evangelizing.

Open Source 100

Open Source WordPress Survey NTEN 100

sgEngage

OCTOBER 28, 2010

The Target Analytics donorCentrics Index of National Fundraising Performance for 2009 reported this trend. solicit The 2010 Cygnus Donor Survey notes this and other trends. Only 26% of Nonprofits Rated their Websites Very Effective This is from the 2010 State of the Nonprofit Industry Survey. First Year Donor Retention is 29.3%

Statistics 100

Statistics Trend Nonprofit Blackbaud 100

Zen and the Art of Nonprofit Technology

DECEMBER 14, 2007

Earlier this week, I wrote a post on about the NTEN CRM satisfaction survey. No concrete conclusions can be drawn about overall use of or satisfaction with CRM tools from this survey. December 14, 2007 I feel misunderstood. It wasn’t scientific, and the sample was about.05% million of them.) How could that be representative?

Question 100

Question Open Source NTEN Sample 100

Zen and the Art of Nonprofit Technology

APRIL 23, 2008

They are doing a CMS satisfaction survey, and the more info that they get, the better. April 23, 2008 NTEN is doing some great work getting information about the use of different kinds of tools in the sector, and how people are using them. and how they like them. So go rate your CMS ! {

Rate 100

Rate Open Source NTEN RSS 100

Eric Jacobsen Blog

NOVEMBER 27, 2010

Saturday, November 27, 2010 5 Reasons To Do An Employee Survey Business leaders who wonder whether they should conduct an employee survey should think about these five good reasons for conducting surveys, as recommended by John Kador and Katherine J. Armstrong in their book, Perfect Phrases for Writing Employee Surveys : 1.

Survey 59

Survey Mentoring Kansas City Leadership 59

Zen and the Art of Nonprofit Technology

JANUARY 16, 2008

As you know, NOSI is doing a survey on the use of FOSS in the nonprofit sector. I know that surveys only get small subsets of the communities they are trying to assess. Also, we have been accused in creating a biased survey. In a sense, we are, of course quite biased.

Open Source 100

Open Source Nptech Open Survey 100

Amy Sample Ward

DECEMBER 15, 2009

" Net2 Think Tank Round-Up: Best of 2009 | NetSquared, an initiative of TechSoupGlobal.org – Check out the diverse submissions to the December Net2 Think Tank that simply asked for the best blog posts of 2009! I'm sure there are some resources, conversations and pointers in here that are new to everyone.

eBook 108

eBook Web Bookmarking Open Source 108

Amy Sample Ward

SEPTEMBER 17, 2009

Vote here for the 2009 Getting Attention Nonprofit Tagline Awards. Give you the chance to register for the free 2009 Nonprofit Tagline Report, with 2,500 tagline examples. Voting will: Sharpen your understanding of what works and what doesn’t communications-wise. Inform and inspire your foundation’s messaging.

Nonprofit 108

Nonprofit Award FAQ Poll 108

NTEN

MARCH 30, 2010

To help them cast an analytical eye on technology decisions, NTEN and The NonProfit Times came together to create the Nonprofit IT Staffing and Spending Survey. We began this effort with the 2006 survey, the first of its kind. have repeated the survey every year since, and plan to continue doing so annually to.

Report 71

Report NTEN Survey Nptech 71

Robert Weiner

NOVEMBER 14, 2009

The results of two new surveys paint a bleak picture of the effectiveness of social media for fundraising and volunteer recruitment. A second survey, from the Cone communications agency , reached similar conclusions. It concludes that: Social technologies are not delivering much in terms of fundraising or attracting volunteers.

Social Media 100

Social Media Volunteer Social Media 100

NTEN

JANUARY 3, 2012

Unique about that report was that we also asked survey participants to grade their data ecosystems , which is what we call that network of tools organizations use to carry out their work. We re-visted this topic this summer for the 2011 Nonprofit Data Ecosystems survey, and are happy to release the report today (free for NTEN members). >

Survey 55

Survey Data Report Nonprofit 55

sgEngage

NOVEMBER 10, 2010

Donors Flip Channels Dunham+Company has new data out in “A National Survey of the Impact of Offline Communication on Online Donations.&# The study was part of a Campbell Rinker Donor Confidence Survey of 510 adults nationwide who had given at least $20 to charity in the prior year.

Mail 91

Mail Trend Blackbaud Nonprofit 91

Zen and the Art of Nonprofit Technology

OCTOBER 1, 2007

Fill out the survey. { Fill out the survey. { I can’t wait to get my grubby little fingers on the data on CiviCRM and Salesforce. So, let your voice be heard! Freelance Switch Gavin’s Digital Diner Idealware Jon Stahl’s Journal Lifehacker LinuxChix – Be Polite.

Voice 100

Voice Open Source NTEN RSS 100

Amy Sample Ward

JULY 8, 2009

We're traveling to London and Cambridge in July 2009 as part of Innovation UK. Ninety-two percent of nonprofits responding to the May 2009 survey indicated they were experiencing the effects of the downturn, up from 75 percent in November. " Facebook Users Are Getting Older.

San Francisco 100

San Francisco Web Bookmarking Camera 100

Zen and the Art of Nonprofit Technology

APRIL 21, 2008

CiviCRM ranked #1 in satisfaction in the recent NTEN CRM satisfaction survey. { CiviCRM ranked #1 in satisfaction in the recent NTEN CRM satisfaction survey. { Drupal integration is better, but there is a lot of active development going into improving the Joomla integration.

Open Source 100

Open Source Open Tools Free 100

Zen and the Art of Nonprofit Technology

MAY 15, 2007

Nancy Schwartz, of Getting Attention tells us how best to get people to fill out surveys. Technorati Tags: npcarnival , nptech { 1 trackback } Donor Power Blog 05.15.07 Freelance Switch Gavin’s Digital Diner Idealware Jon Stahl’s Journal Lifehacker LinuxChix – Be Polite.

Consultant 100

Consultant Nonprofit Open Source RSS 100

Zen and the Art of Nonprofit Technology

OCTOBER 24, 2007

at 7:21 pm What did you get out of this survey? [poll=2] { 1 trackback } Roundup for November 2007 « Nonprofit Blog Exchange 07.09.10 at 12:09 pm { 2 comments… read them below or add one } 1 Beth Kanter 11.10.07 2 admin 11.10.07 at 9:00 pm Well, for one thing, I should have used mutually exclusive questions instead of checkboxes.

Open Source 100

Open Source Poll RSS Comment 100

Zen and the Art of Nonprofit Technology

MARCH 27, 2008

It also gets kudos from NTEN’s satisfaction survey (it came in third, after CiviCRM and Salesforce.) They also have a newer on-demand version (that is, software as a service, like salesforce.) I’ve been hearing good things about SugarCRM from organizations that use it.

Open Source 100

Open Source Open Tools Free 100

sgEngage

NOVEMBER 29, 2010

November 2010 Fundraising Survey The first Nonprofit Research Collaborative fundraising survey is based on completed questions from 2,349 charities, 163 foundations, and 386 grant makers. Invitations to participate in the survey were sent by the six partner organizations to their constituents. renewed contracts.

Collaboration 76

Collaboration Research Report Nonprofit 76

NTEN

APRIL 20, 2010

That's right: the survey found that 86% of nonprofits have a presence on Facebook, and 60% are on Twitter, increased percentages over 2009 for both commercial social networks. > As it turns out, Facebook and Twitter really do count as work. > Get the Full Report (for free).

Social Network 99

Social Network Benchmark Network Report 99

Zen and the Art of Nonprofit Technology

JANUARY 29, 2008

Soon, we’ll be updating the primer , releasing a report on our survey, starting a training and consulting program, doing a webinar series … phew! I’m spending about 1/2 of my time being Coordinator of NOSI. As you’ve probably seen, we’ve been pretty busy lately. Lots happening!

Open Source 100

Open Source RSS Education Consultant 100

Zen and the Art of Nonprofit Technology

JULY 10, 2008

2 comments… read them below or add one } 1 Michele Martin 07.11.08 at 6:06 am Michelle, I love this! I think, actually, all technology consultants, whether they do what I do, or hack code, should do this exercise. Freelance Switch Gavin’s Digital Diner Idealware Jon Stahl’s Journal Lifehacker LinuxChix – Be Polite.

Practice 100

Practice Consultant Open Source Articulate 100

Eric Jacobsen Blog

NOVEMBER 19, 2010

Here are 10 questions Polaris recommends you ask employees as part of a wide-ranging employee satisfaction and engagement survey : For each of the following statements, indicate if you: • Strongly disagree • Disagree • Somewhat disagree • Agree • Strongly agree 1. Don't Praise.

Survey 56

Survey Mentoring Kansas City Attitude 56

NetWits

DECEMBER 13, 2010

Ask what can be improved, invite them to planning meetings and send team captain-specific surveys. As donor acquisition declined from 2005-2009, peer-to-peer fundraising was one way to find new donors. All of these incentives helped increase event revenue from $100,000 in 2008 to $180,000 in 2009. Highlight Participant Stories.

Fundraising 170

Fundraising Donor Gift Registration 170

Tech Soup

FEBRUARY 12, 2010

In 2009, Campbell Rinker , a firm that specializes in research for the nonprofit sector, conducted a survey into the use of accounting packages in the sector and their users' preferences. Below is a summary of the survey's findings, and we encourage you to participate in our forums discussions and give other users your insight.

Survey 43

Survey Results Summary Nonprofit 43