Intuition vs. Data: How VolunteerMatch Uses Data to Change the Way It Makes Strategic Decisions
NTEN
MAY 4, 2011
The key to making sound, big decisions is to ground them in real-world, vetted, unprejudiced, unadulterated data. Wikipedia has a great primer on cognitive bias for amateur organizational psychologists. Thankfully, these other data-led investments have finally paid off for VolunteerMatch. Sometimes we've led trends.
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