2007 Consultant Knowledge Management 
Zen and the Art of Nonprofit Technology
SEPTEMBER 19, 2008
The description: “ Talk with Michelle about internal software systems – document and knowledge management, CRM, client management databases, intranets, etc.&# I volunteered to be the “expert&# in residence for the “Program&# track of Office Hours. So, come join me.
Beth's Blog: How Nonprofits Can Use Social Media
APRIL 15, 2014
If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. What was most exciting for me was to finally meet three people in person after following their writing, blogs, and books for almost a decade.
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