Museum 2.0

JULY 20, 2016

When we say we want our museum to be "audience-centered," what do we mean? My career first got moving at a brilliant example of the customer-centered museum: the International Spy Museum. Many of my favorite museums, libraries, and zoos are customer-centered places. They care about visitor comfort.

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Museum Audience Music Arts 20

Museum 2.0

APRIL 25, 2011

I've spent much of the past three years on the road giving workshops and talks about audience participation in museums. The Museum 2.0 In 2008 and 2009, there were many conference sessions and and documents presenting participatory case studies, most notably Wendy Pollock and Kathy McLean's book Visitor Voices in Museum Exhibitions.

Question 49

Question Participatory Museum Evaluation 49

Museum 2.0

AUGUST 18, 2008

I've long believed that museums have a special opportunity to support the community spirit of Web 2.0 This month brings three examples of museums hosting meetups for online communities: On 8.6.08, the Computer History Museum (Silicon Valley, CA) hosted a Yelp! Me: Have you ever been to this museum? several years.

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Museum Hosting Model Community 22

Museum 2.0

FEBRUARY 20, 2013

It started as a handout for a session that Stacey and I are doing at the California Association of Museums, and then I realized it was so darn useful that it was worth sharing with all of you. The majority of our public programs at the Santa Cruz Museum of Art & History are created and produced through community collaborations.

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Collaboration Community Tools Museum 55

Museum 2.0

SEPTEMBER 24, 2019

This month we’ve been thinking about “What is a museum?” (I'm I’ve been visiting museums my whole life. Does that make me the best judge of museums? People are the defining characteristics of museums. I’ve worked with and at plenty of museums that can sometimes feel empty. I'm not alone there.

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Museum Place Life Ohio 36

Museum 2.0

DECEMBER 14, 2009

Unsurprisingly, some of my favorite museums are small, funky places run by iconoclasts—but that’s not useful to most professionals who work for organizations in which they have little control over size or leadership matters. Many museums are making this shift as they hire “community managers” who communicate with users on an ongoing basis.

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Project Museum Teen North Carolina 22

Museum 2.0

MAY 5, 2009

I just returned from the American Association of Museums (AAM) annual meeting in Philadelphia. I led two sessions, one on visitor co-created museum experiences, and the other on design inspirations from outside museums. what is the value of the exhibition experience to non-participants, that is, regular museum visitors?

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Slides Participatory Museum Children 20

Museum 2.0

JULY 2, 2009

How would you design a recommendation system for a museum? When it comes to museums, recommendation systems are a natural solution for the problem of the customized tour. When it comes to museums, recommendation systems are a natural solution for the problem of the customized tour.

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System Design Movie Museum 22

Museum 2.0

NOVEMBER 2, 2008

Today, Museum 2.0 I started the Museum 2.0 blog in 2006 as a personal learning exercise about "the ways that museums do and can evolve from 1.0 I started the Museum 2.0 blog in 2006 as a personal learning exercise about "the ways that museums do and can evolve from 1.0 and watched the Museum 2.0

Museum 20

Museum Voice Minnesota Participatory 20

Museum 2.0

FEBRUARY 23, 2010

Yesterday, I had the delightful opportunity to participate in the 3six5 project , a yearlong participatory project in which 365 people write 365 journal entries for every day of 2010. Participating in this made me wonder: could a museum or library run a project like 3six5? Complexities of project management.

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Participatory Project Museum Journal 34

Museum 2.0

FEBRUARY 4, 2010

I want to share a few fabulous evaluation and research studies that have greatly informed my work (and specifically, the development of The Participatory Museum , which is going to the printer this weekend). The Catalyst for Change social impact study from the Glasgow Open Museum.

Participatory 20

Participatory Evaluation Project Report 20