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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Step 2: Explore – In addition to reviewing the data in their dashboard, IAEE asked members in its annual member survey and in post webinar surveys about topics they’d like to learn more about. Once the team aggregated the data and they were able to form a hypothesis, test it and confirm a need.

Data 210
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Audience Research vs. Usability Testing: Which to Use When

Forum One

The most common approaches are through two research approaches: audience research and usability testing. Human-centered design, design thinking, and research best practices all champion the value of putting people first. Usability testing: Defining the experience. Moderated usability testing.

Test 84
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Maintaining Your Site’s Accessibility Well After Launch

Forum One

The new design system has gaps. Effective accessibility planning To counter all these barriers, you need a plan: Review and update your design system. Survey your content creators and pressure-test your design system—do you have adequate styles for all your content needs? Educate and engage.

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A Complete Guide to Strategic Web Design for Nonprofits

NetWits

What goes into creating and designing a successful nonprofit website that inspires action? There are a few steps to successful audience-centric design: Identify Your Audience: Understand all of the groups your serve and find out what makes them tick. Engaging Visual Design. Testing Your Visual Story. Audience Analysis.

Design 247
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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

Phase 46
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Are we building the Candid tools you need? 

Candid

Before we write product requirements, design interfaces, or build software, we go to our users to understand how they do their work, what their goals are, and what obstacles are standing in their way. With the information we’ve gathered from users, we can begin to design and build new Candid tools. What problems are we trying to solve?

Build 64
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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

Phase 46