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Your New Leader 100-Day Action Plan

Eric Jacobsen Blog

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader's role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Action 83
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This Is Your New Leader's 100-Day Action Plan

Eric Jacobsen Blog

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader's role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Action 52
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article thumbnail

Your New Leader 100-Day Action Plan

Eric Jacobsen Blog

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader's role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Action 52
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How can nonprofits effectively recruit and retain high-performing employees?

ASU Lodestar Center

This issue can lead to a lack of recruitment and retention techniques. Executive search firms are costly but can positively impact ROI for the organization if the ideal candidate is recruited and selected for the role. Nonprofit organizations must create development programs within the company as a retention technique.

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Customer Service Training 101

Eric Jacobsen Blog

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. Focus on what you can do.

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Customer Service Training 101

Eric Jacobsen Blog

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. Focus on what you can do.

Service 48
article thumbnail

Customer Service Training 101

Eric Jacobsen Blog

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. Focus on what you can do.

Service 40